Information we collect
We collect Personal Data about you that you provide to us while using the Sites. Personal Data may include your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address and password, and search preferences related to specific searches.
Protecting your Personal Data
To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. To protect credit card transactions, PandaTrips.com/com.tw/.com.hk currently use Secure Socket Layer technology to encrypt credit card information during transit.
How we use the information we collect
We use Personal Data and other information collected through the Sites to register you with the Sites and our PandaTrips Rewards program, to provide you with the requested products and services, to build features that will make the services available on the Sites easier to use, and to contact you about these services. This includes faster purchase requests, better customer support and timely notice of new services and special offers. From time to time, PandaTrips may contact you to request feedback on your experience using the Sites, to assist us in improving the Sites, or to offer special savings or promotions to you as a Sites user, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to PandaTrips using the hyperlink provided in these notices.
Sharing your Personal Data
PandaTrips may share your Personal Data with third parties we employ to perform services on our behalf, to market our products and services, to handle credit card transactions and to otherwise provide you with customer service. All such third parties will be under an obligation to maintain the security and confidentiality of the Personal Data, and to process the Personal Data only in accordance with our instructions.
In some cases, PandaTrips may require that you transact directly with a third party to obtain services, or when you use the Sites to reserve a hotel room or obtain another product or service, we may provide your Personal Data to that hotel or other involved third party.
PandaTrips may disclose Personal Data to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests by law enforcement officials, or as otherwise required in order to comply with applicable law, or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also disclose Personal Data to enforce or apply the terms and conditions applicable to our products and services, or to protect the rights, property or safety of PandaTrips, our users, or others.
In the situations described above, the recipient of the Personal Data may be located in a jurisdiction that may not provide an equivalent level of data protection to the laws in your home jurisdiction.
Our policy concerning cookies
To serve you faster and with better quality, we use “cookie” technology on our Sites. Cookies are small bits of code, usually stored on a user’s computer hard drive, which enable a web sites to “personalize” itself for each user by remembering information about the user’s visit to the web sites. Cookies can store a variety of information, including IP addresses, navigational data, server.